Member Handbooks are made available when members first access services. Additionally, Member Handbooks (located in the "Beneficiary Protections and Informing Materials" folder under the "Behavioral Health Documents & Resources" heading below) are made available in paper form without charge upon request.  Requests will be processed within 5 business days.

Health Information Exchange (HIE)

Contact Information

Member Grievance Line: (530) 666-8788 (Confidential voicemail available 24/7)

For all other inquiries:
137 North Cottonwood Street, Woodland, CA 95695
Administrative Line: (530) 666-8516     Fax: (530) 402-7411
Monday through Friday 8:00 am - 5:00 pm 

Behavioral Health Programs may additionally contact the Behavioral Health Quality Management (BH-QM) team at HHSAQualityManagement@yolocounty.gov
(Emails containing PHI must be encrypted.)

Meet the QM Team

Yolo County/Partnership Health Plan of CA Quarterly Meetings & MOU information

Yolo County/Kaiser Permanente Quarterly Meetings & MOU Information