Yolo County
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Behavioral Health Quality Management
Member Handbooks are made available when members first access services. Additionally, Member Handbooks (located in the "Beneficiary Protections and Informing Materials" folder under the "Behavioral Health Documents & Resources" heading below) are made available in paper form without charge upon request. Requests will be processed within 5 business days.
Health Information Exchange (HIE)
Contact Information
Member Grievance Line: (530) 666-8788 (Confidential voicemail available 24/7)
For all other inquiries:
137 North Cottonwood Street, Woodland, CA 95695
Administrative Line: (530) 666-8516 Fax: (530) 402-7411
Monday through Friday 8:00 am - 5:00 pm
Behavioral Health Programs may additionally contact the Behavioral Health Quality Management (BH-QM) team at HHSAQualityManagement@yolocounty.gov
(Emails containing PHI must be encrypted.)
Meet the QM Team
Behavioral Health Documents & Resources
- Member Handbooks
- Audio Files: Member Rights Information
Advance Health Care Directive Brochure ENGLISH- Alternative Healer Resource List
- Appeal Form - ENGLISH
- Appeal Form - ENGLISH LARGE PRINT
- Appeal Form - RUSSIAN
- Appeal Form - RUSSIAN LARGE PRINT
- Appeal Form - SPANISH
- Appeal Form - SPANISH LARGE PRINT
- Beneficiary Protection and Informing Materials List 1.2025
- Board of Psychology Notice to Consumers ENGLISH
- Board of Psychology Notice to Consumers RUSSIAN
- Board of Psychology Notice to Consumers SPANISH
- County Change of Provider Request Form ENGLISH LARGE PRINT
- County HHSA Change of Provider Request Form - ENGLISH
- County HHSA Change of Provider Request Form - RUSSIAN
- County HHSA Change of Provider Request Form - SPANISH
- Grievance Form - ENGLISH
- Grievance Form - ENGLISH LARGE PRINT
- Grievance Form - RUSSIAN
- Grievance Form - RUSSIAN LARGE PRINT
- Grievance Form - SPANISH
- Grievance Form - SPANISH LARGE PRINT
- Human Trafficking Flyer ENGLISH
- Human Trafficking Flyer RUSSIAN
- Human Trafficking Flyer SPANISH
- Medical Board of CA Physician Notice ENGLISH
- Medical Board of CA Physician Notice RUSSIAN
- Medical Board of CA Physician Notice SPANISH
- Mental Health Patients' Rights Poster ENGLISH
- Mental Health Patients' Rights Poster RUSSIAN
- Mental Health Patients' Rights Poster SPANISH
- Problem Resolution Posting-Grievance and Appeal ENGLISH
- Problem Resolution Posting-Grievance and Appeal RUSSIAN
- Problem Resolution Posting-Grievance and Appeal SPANISH
- Unusual Incident-Injury-Death Report (DHCS Form 5079 - SUD Programs)
- Unusual Occurrence and Event (UOE) Report Form
- Yolo HHSA Request for Second Opinion rev 5.2026
Documentation, Coding, and Other Training Resources
Policies & Procedures
Reports & Plans
MOUs
- MOU Quarterly Meetings 2025 (see links below for additional MOU information)
- MOU: Kaiser Foundation Health Plan and Yolo County Mental Health Plan (MHP)
- MOU: Kaiser Foundation Health Plan and Yolo Drug Medi-Cal Organized Delivery System (DMC-ODS)
- Yolo DMC-ODS & Partnership MOU Final April.2024
- Yolo MHP & Partnership MOU Final - April.2024